10 - Debit Card Disputes: Regulation E Requirements

Session Time: 1:30 pm - 4:30 pm -- Understanding your responsibilities as a card issuer for handling error disputes or unauthorized claims is critical to protecting your cardholders and ensuring compliance with Regulation E. At this workshop, you will learn to calculate the consumer’s liability when they are not timely in reporting the loss or theft of their card or fraudulent transactions made with their card. We will discuss the card brands “Zero Liability” provisions, review the chargeback process, and cover the timeframes in which merchants and card issuers need to respond to chargebacks. This is a great opportunity to review what you are required to do under Regulation E, help you prepare for an audit and exchange experiences with your peers from other organizations.
3/19/2019 1:30 PM - 4:30 PM
Holiday Inn Martinsburg 304-264-5500 301 Foxcroft Avenue Martinsburg, WV 25401

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