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35 - Quick Start Guide to ACH: Branch/Call Center Staff
Session Time: 9:00 am - 12:00 pm -- This session will provide your frontline staff with a non-technical overview of the ACH Network and provide answers to the most common questions asked by your consumer account holders. We’ll cover stop payments, unauthorized entries, and the conversion of checks into ACH entries, phone and internet authorization, the rights of account holders under the Nacha Operating Rules and federal regulations, and much more.
Eligible participants may earn 3 AAP/APRP continuing education credits.
7/23/2020 9:00 AM - 12:00 PM
Business Training Center-Gateway Campus (443) 518-1660 6751 Columbia Gateway Drive Columbia, MD 21046
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