Details
 

March 24, 2022

The Life Cycle of Card Disputes

Webinar

2:00 pm - 3:30 pm Eastern
1:00 pm - 2:30 pm Central
8:00 am - 9:30 am Hawaii

Card disputes can take on a life of their own.  There are dates to remember, credits in and out, chargeback rights, regulations…. Oh my!  This session will give an in-depth look into the card dispute process from start to finish, with several examples of transactions and scenarios.

We will cover:

  • Unauthorized transactions
  • Consumer reporting timeframes
  • Steps to completing an investigation
  • Frequently asked questions

This session is ideal for card/EFT staff, audit/compliance staff, frontline staff, and AAP/APRP candidates.

This webinar is Educational Package Plan eligible.

$175 Member/$350 Non-Member
Each Additional Member Phone Line is $35

1.8 AAP/APRP Credits | CTP Credits May Apply

Register Online

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Add to Calendar aCLuDhaqizCaPxAftmqF167204 03/24/2022 03/24/2022 true The Life Cycle of Card Disputes 2:00 pm - 3:30 pm Eastern1:00 pm - 2:30 pm Central8:00 am - 9:30 am Hawaii Card disputes can take on a life of their own.  There are dates to remember, credits in and out, chargeback rights, regulations…. Oh my!  This session will give an in-depth look into the card dispute process from start to finish, with several examples of transactions and scenarios. We will cover: Unauthorized transactions Consumer reporting timeframes Steps to completing an investigation Frequently asked questions This session is ideal for card/EFT staff, audit/compliance staff, frontline staff, and AAP/APRP candidates. This webinar is Educational Package Plan eligible. $175 Member/$350 Non-MemberEach Additional Member Phone Line is $35 1.8 AAP/APRP Credits | CTP Credits May Apply Register Online ----