Regulation E Requirements for Debit Card Error Resolution

Regulation Curriculum

This session will define and explain the types of transactions covered by Regulation E and the requirements pertaining to debit cards for your financial institution. We will define an error according to the regulation along with the timing requirements for investigation and resolution of unauthorized debit card transactions by you the financial institution. We will discuss what you must do to minimize your financial institution losses.

Topics covered will be:

  • The liability of your accountholder versus the liability of the financial institution
  • The Investigation
  • Provisional credit
  • Required communications
  • Recordkeeping

WHO SHOULD ATTEND: This informative session is designed for Card Personnel, Operations, Branch Personnel, Compliance Officers and AAP Candidates

>>  1.8 AAP Continuing Education Credits

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