Complete Story

What Our Members Had to Say

“Macha provides excellent support as we need it, and I value attending the continuing education sessions.”

“’Help is just a phone call away’ is a true statement with your organization. The response is always quick and thorough.”

“I participated in the AAP Prep Program with Macha in 2022. Michele and Kari were amazing! They prepared me so much for the exam and I credit them a lot for passing on my first try! I also very much appreciate Macha's fast and thoughtful responses whenever I reach out with a question.”

“One of the most valuable parts of the Payments University was the open forum conducted at the end of each day. I really liked talking about some trends that we were seeing with others in the community.”

“Everyone at Macha is great. We had a chance to work closely with Andy Barlow this year, who has been really helpful as we update some of our procedures.”

Each year we ask our members to provide feedback on Macha education, services, and support. Thank you to all who participated in the 2022 surveys. Your input is incredibly valuable to our team as it helps us understand your needs and continue improving. 

Congratulations to the Winner!

Macha member Peggy Christian from Ixonia Bank is the winning recipient of a $100 gift card! Congratulations!

What Member Survey Respondents Told Us

Participants reported they received the most value from Macha member support, compliance services, and education.

According to Macha member survey respondents, the five hottest topics for 2023 are:

  1. Fraud, especially when it comes to instant payments and P2P payments
  2. Nacha Rules compliance
  3. Regulation E
  4. Instant payments
  5. Risk management

We are always happy to hear from our members, whether it’s to provide feedback or ask a payments-related question. As always, thank you for being a part of the Macha community of members.

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