Complete Story
What Our Members Had to Say
“Macha's team has been incredibly helpful to us when we have unusual situations to work through. They are quick to respond and confident in their knowledge. I generally feel much more comfortable making a decision or moving forward in a situation after having spoken to someone at Macha.”
“’All of the instructors and staff have been very knowledgeable and helpful- the staff that I have spoken with are very professional.”
“As an AAP, I appreciate all of the educational, service and knowledge opportunities that Macha provides it's members. I have enjoyed being an AAP and being a part of the electronic payments industry.”
“Thank you for all that you do. I appreciate your patience and knowledge whenever we reach out for support.”
“Macha is a valuable organization with great resources for its members!”
"We are truly grateful for all of the education, services and support we have received over all the years! Thank you so much!"
"I really like the trainings the staff that does it is super knowledgeable and extremely helpful. I love learning from their industry wisdom."
Each year we ask our members to provide feedback on Macha education, services, and support. Thank you to all who participated in the 2023 survey - we had a record amount of responses this year!
Your feedback is incredibly valuable to our team as it helps us understand your needs and continue improving.
Congratulations to the Winner!
Macha member Barbara Stone from Department of Commerce Federal Credit Union is the winning recipient of a $100 gift card! Congratulations!
What Member Survey Respondents Told Us
Participants reported they received the most value from Macha member support, compliance services, and education.
According to Macha member survey respondents, the five hottest responses were:
- Networking between FI members
- Fraud & Prevention
- Regulation E
- Instant payments
- Risk management
We are always happy to hear from our members, whether it’s to provide feedback or ask a payments-related question. As always, thank you for being a part of the Macha community of members.
