Macha/PAR's Payments Education Library

Education at your own pace, anytime, from anywhere!

The Payments Education Library is training on your terms, designed to fit your goals and work into your schedule. Similar to a webinar, these on-demand training courses are available 24/7 and can be accessed multiple times for training on your terms.

The Payments Education Library consists of recorded training sessions on a variety of topics including ACH, Origination, Check, Fraud, training for the Frontline Staff and more. Sessions are led by Accredited ACH Professionals (AAP), National Check Professionals (NCP) and industry experts. Many of the sessions include continuing education credits.

Courses are similar to a webinar and are 30-90 minutes in length.
Modules are bite-sized sessions that focus on a specific topic and can be completed in 10-15 minutes.
Courses may contain reference and take away materials to be used immediately at your organization.

To register:

Select the course title below for easy online enrollment.

ACH Curriculum (14)

2021 ACH Rules Update

1.8 AAP/APRP Credits

Nacha’s voting membership recently passed eight new amendments to the Nacha Operating Rules that will go into effect throughout 2021.

The new rules include:

A limitation on the amount of time a RDFI has to make a claim against the ODFI’s authorization warranty effective June 30, 2021;
Two new rules that address the improper use of reversals effective January 1, 2021 and June 30, 2021, and
A suite of rules under the heading “Meaningful Modernization” that are designed to improve and simplify the ACH user experience, effective September 17, 2021.

These rules are intended to facilitate the adoption of new technologies and channels for the authorization and initiation of ACH payments, reduce barriers to use of the ACH, provide clarity and consistency around certain ACH authorization processes, and reduce certain administrative burdens related to ACH authorizations. These new rules are all in addition to the changes to Same Day ACH and account validation rules that were previously set to implement on March 19, 2021.

As you can see, next year will be a busy one for ACH. Attend this session to get some clarity around exactly what these new rules are, when you need to be ready for them and how they will impact your financial institution.

Who should attend: This session is ideal for ACH Operations, Management and Compliance Officers

ACH and Data Analytics

Free On Demand Webinar

Are you interested in leveraging your payment transactions to better understand your account holders and your competitors? Join us for a 1-hour webinar to learn about the analytics available through our partnership with Segmint, a leading provider of payment analytics. Payment Analytics is enabling financial institutions to better serve account holders and make more informed decisions around every strategic initiative including product portfolio, market positioning, revenue growth, market expansion, M&A and much more. We will demonstrate the valuable customer insights hiding in your transactions, including:

The competitors your customers are using for different services
A detailed analysis of spend at an aggregate level as well as by each product category
Opportunities to better serve customers

ACH Audit Review - Two-Part Learning Path

2.4 AAP/APRP Credits

How would your financial institution fare after your ACH Audit? This two-part course provides insight into the most pressing compliance issues addressed in your ACH Audit. We identify the areas that are most often found to be out of compliance. Enroll in this course today so you can put all the necessary procedures in place and ensure full compliance!

This Session Covers:

Common areas of non-compliance
Procedures to implement for full compliance

Who should attend: Suitable for ACH Operations & Management and Compliance Officers as well as ACH Auditors

ACH Authorization Modernization: Be Prepared

1.8 AAP/APRP Credits

Modernization is coming to the ACH consumer authorization process on September 17, 2021. It’s time to prepare for minimum standards for all consumer debit authorizations, new Oral authorization standards and the introduction of a Standing authorization into the Rules. Even “Alexa” can now be part of an ACH authorization.

This session will detail the new changes including:

Authorization Standards
Oral Authorizations
Standing Authorizations
Subsequent Entries
Alternative options for proof of authorization

Who should attend: This session is ideal for ACH Operations, AAP Candidates, and Audit & Compliance staff.

ACH Disputes and the New ACH Rules for Warranty Claims

1.8 AAP/APRP Credits

Consumer and corporate ACH disputes are everyday occurrences in the ACH Network. Financial institutions must comply with both Regulation E and the ACH Rules when responding to account holder allegations of errors. Effective June 30, 2021, the Nacha Operating Rules will be limiting the length of time in which an RDFI will be permitted to make a claim against the ODFI’s authorization warranty. This session will detail the Rules changes and outline best practices for consumer and corporate account holder claims.

Our discussion will outline:

Limitations on Warranty claims
Regulation E requirements for consumer disputes
Nacha Operating Rules right of adjustment
The rights of corporate account holders
Best practices and case studies

Who should attend: This session is ideal for ACH Operations, AAP Candidates, and Audit & Compliance staff.

ACH Error Resolution

1.8 AAP/APRP Credits

Your Financial Institution deals with ACH challenges every day, but is your staff properly prepared to deal with all situations? “ACH Error Resolution” addresses these challenges and shows you how to handle them according to the ACH rules. Our instructors will utilize case studies and scenarios to allow your staff to respond knowledgeably when faced with future ACH errors.

Who should attend: This session is ideal for ACH Operations, AAP Candidates and ACH Auditors

ACH for P2P Transfers: Perils and Protections

1.8 AAP/APRP Credits

Some of the most common questions we receive at the Macha office pertain to consumer person-to-person (P2P) transfers via the ACH Network. Most often, questions have to do with fixing something that went wrong with a transaction. These problems include fraud, incorrect account numbers, and buyer’s remorse all of which can result in financial losses for your organization.

Don’t miss this chance to learn about the unique features of P2P transfers via the ACH including:

ACH Rules for P2P entries
Unique ACH Format requirements
Risk Management
Errors and unauthorized

Who should attend: This session is ideal for ACH Operations, Audit & Compliance staff, and AAP Candidates.

ACH Fundamentals

1.2 AAP/APRP Credits

ACH Fundamentals is designed to give you the foundation you will need to understand ACH processing. You will gain a broad insight to the Automated Clearing House Network and the processes it follows. This session will highlight many different areas such as:

The Participants in the ACH network
Acronyms and their meanings
Processing flow of an ACH transaction

Who should attend: This session is ideal for individuals new to ACH Operations, Cash Management and Frontline Personnel

Federal Government DNEs and Reclamations

1.8 AAP/APRP Credits

The Bureau of the Fiscal Service recently made updates to the Green Book. These updates clarify your FI's responsibility when handling post-death federal government benefits payments. Your timely and accurate response to DNEs and treasury reclamations will save your institution time and money. Join this session to learn what's new in chapter 5 of the Green Book and to revisit the rules for post-death benefit payments.

Who should attend: This session is ideal for ACH Operations, Frontline Staff, Audit Staff, and AAP Candidates.

Mastering Stop Payments

1.2 AAP/APRP Credits

Are your procedures for handling stop payments up-to-date with the ACH rules? “Mastering Stop Payments” will guide you step-by-step through the process of handling stop payment orders, from the account holder request to the return itself. Don’t let it go until your next ACH audit. Learn the latest ACH stop payment rules and reduce your risk by creating clear and concise procedures.

This Session Covers:

The process of stop payment orders
ACH stop payment rules
The best procedures to manage stop payments

Who should attend: This session is ideal for ACH Operations, AAP Candidates and ACH Auditors

Onboarding ACH Originators: Manage the Risk

1.8 AAP/APRP Credits

Whether you’re ready to add your first ACH originator, or you’ve been adding ACH originators for years, you need to have processes and procedures in place to onboard those originators. Do you fully understand the roles and responsibilities of the Originating Depository Financial Institution (ODFI)? This session will navigate you through the ACH network specifically from the origination perspective. Understanding the warranties and liabilities of the ODFI will help in making the right decisions as you establish relationships with originating companies.

Join us to review:

Agreements
Originator Obligations
Exposure Limits
Risk management
Data Security

Who should attend: This session is ideal for ACH Operations, Audit & Compliance staff, Treasury/Cash Management staff and AAP Candidates.

Pandemic, Technology, Written Statements of Unauthorized Debits

1.8 AAP/APRP Credits

The COVID-19 emergency revealed some of the issues and confusion with requiring inked signatures on documents. The ACH Network has responded by updating the rules for Written Statements of Unauthorized Debits. Effective September 17, 2021, the Nacha Operating Rules will clarify and make explicit that an RDFI may obtain a consumer’s Written Statement of Unauthorized Debit electronically or orally.

This session will detail:

All methods of accepting Written Statements of Authorized Debits
Acceptable methods for signatures
Ensuring authentication of the Consumer
Record retention and reproduction

Who should attend: This session is ideal for ACH Operations, AAP Candidates, and Audit & Compliance staff.

Performing Your ACH Risk Assessment

1.8 AAP/APRP Credits

An ACH Risk Assessment is a required part of your risk management program according to the ACH Rules. Are you ready to perform yours? PAR will present this webinar focusing on the risks associated with ACH operations and how to implement a comprehensive ACH Risk Assessment.

You will hear what the current risks are and how they can affect even the smaller institutions (or maybe especially the smaller institutions). You will learn where to establish controls to protect your organization from ACH losses and risk exposure. We will discuss some of the common risks found during ACH Risk Assessments including:

Best practices in cybersecurity
Board of Director involvement
Monitoring ACH risk and what reports should I be reviewed
What are the regulators hot topics

Who should attend: This session is ideal for ACH Operations & Management and Compliance Officers

Silly Season: ACH & Tax Refunds

1.8 AAP/APRP Credits

The IRS issues over 101 million tax refunds on a yearly basis and over 80% of these are via Direct Deposit. The average refund amount is over $3,000. Each spring, financial institutions are faced with the challenges associated with exception processing related to ACH tax refund payments. This session is designed to ensure that your processing of ACH tax refunds is efficient and, more importantly, protects your financial institution from losses associated with incorrect handling of these types of payments.

Our conversation includes:

Name/account number mismatches
Deceased recipients
Posting to incorrect accounts
Other exception items

Who should attend: This session is ideal for ACH Operations, AAP Candidates, and Audit & Compliance staff.

ACH Origination Curriculum (1)
AAP Prep Curriculum (2)
Check Curriculum (2)
Fraud Curriculum (0)
Frontline Curriculum (2)
Regulation Curriculum (5)

CliffsNotes: Payment System Rules and Regulations

The rules and regulations that govern the United States payments systems exist to protect both financial institutions and their account holders - and there are so many of them! This is your opportunity to learn about how the rules and regulations for ACH, checks, cards, and wire transfers intersect or diverge.

Our quick conversation includes an overview of rules, regulation and guidance for:

The ACH Network
Check Processing
Wire Transfers
Card Payments

Who should attend: This session is ideal for Operations Staff, Audit & Compliance staff, AAP/APRP Candidates and anyone new to payments processing.

1.8 AAP & APRP Credits | CTP Credits May Apply

Regulation CC Update

This session reviews Regulation CC. Part of the Code of Federal Regulations (CFR), Reg CC provisions will be discussed in some detail. The 2018 and 2019 changes will be covered in detail. Scenarios will be used to illustrate key warranties and how breach of warranty situations may be handled.

Who should attend: Suited for NCPs, ACH Operations, Branch Personnel, Compliance Officers and AAP Candidates

Regulation E Requirements for Debit Card Error Resolution

AAP Credits This session will define and explain the types of transactions covered by Regulation E and the requirements pertaining to debit cards for your financial institution. We will define an error according to the regulation along with the timing requirements for investigation and resolution of unauthorized debit card transactions by you the financial institution. We will discuss what you must do to minimize your financial institution losses.

Topics covered will be:

The liability of your accountholder versus the liability of the financial institution
The Investigation
Provisional credit
Required communications
Recordkeeping

>> 1.8 AAP Continuing Education Credits

Regulation E: 1978 to 2021

1.8 AAP/APRP Credits

Since 1978, Regulation E has been providing consumer protection for certain payment transactions. This course provides an overview of Regulation E and how it relates to the specific payments (e.g., ACH, Card, Wire) rules. We will walk through the Regulation, hitting the high points to get your financial institution on track to ensure Regulation E compliance.

Join us to discover the requirements including:

Applicability
Reporting
Error Resolution
Remittance rules
And much more

Who should attend: This session is ideal for ACH/Card Operations, Audit & Compliance staff, Frontline staff, and AAP/APRP Candidates.

Still Here: Checks, Processing, Regulation CC

1.8 AAP/APRP/NCP Credits

Fourteen billion checks are processed annually in the United States. All financial institutions need a foundational understanding of what is a check, how processing occurs and the rules and regulations governing check processing.

This webinar will detail the following:

What makes a check a negotiable instrument
Image exchange and check clearing in the United States
Check Laws
Regulation CC and Funds Availability

Who should attend: This session is ideal for Check Operations staff, Branch staff, Audit/Compliance staff, and NCP Candidates.

Escheatment/Unclaimed Property Curriculum (1)
Card Curriculum (1)

Education