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Make Waves in Your Career This Summer: Join the Macha Team!

Macha has an opening for an Assistant Director of Payments, Risk, and Compliance. This employee will work on Macha’s Risk and Compliance team developing, delivering, and supporting our compliance services. This position will provide opportunities to utilize your knowledge and build your career by assisting Macha’s financial institution and corporate members solve their payments compliance issues.

Primary job responsibilities:

  • Conducting payments Audits and Risk Assessments
  • Member support and consulting
  • Assisting with developing publications

Qualifications:  Must be an AAP with experience in the financial industry to include an understanding of all the payment systems. There will be opportunities to obtain additional certifications over time. Our preferred candidate will live in the Wisconsin region, however remote work may be available for a strong candidate. We also offer an excellent comprehensive benefits package.

Email your resume to Andy Barlow, Executive Vice President, at Or, please share if you know someone who may be interested in this opportunity!


Schedule and perform on-site ACH audits, ACH risk assessments and RDC Risk Assessments for association members, including writing and submitting audit reports or risk assessment reports to members.  Develop and enhance audit and risk assessment tools on an annual basis. Assist in developing existing and new publications for sale.


  1. Member Audits—50%
    1. Perform ACH Audits for members in accordance with established procedures
      • Perform onsite testing of transactions, interview employees and conduct training on compliance as part of audit process
      • Conduct exit interview with the financial institutions designated Sr. Officers
      • Write audit report results to be reviewed by Vice President or President
      • Send completed audit report to member
    2. Perform ACH Risk Assessments for members in accordance with established procedures
      • Review policies and procedures, interview employees, and rate the risk of the financial institution for each major section of the assessment
      • Write a report of the results of the Risk Assessment and have it reviewed before it’s shared
      • Send the completed report to the member
    3. Track membership compliance with the ACH Audit Requirement,
  2. Assist in Publication creation and order fulfillment—25%
    1. With the Executive Vice President, prepare and update payment related Publications
  3. Support the members as needed—15%
    1. Answer member calls when needed
    2. Respond to emails and other member communication on a timely basis
  4. Committee responsibilities—5%
    1. Represent Macha as may be requested by association executives on other regional or national committees and/or workgroups
  5. Be involved in workshops and webinars on compliance topics as needed—5%
    1. Participate and conduct training sessions on Compliance services (audits and risk assessments) as needed


  1. Be involved miscellaneous projects and complete various tasks as needed by management.
  2. Must work effectively and cooperatively with coworkers to ensure success.


Desired Education and Experience

  • Minimum of a high school degree
  • Five or more years of banking operations or compliance/audit experience
  • Business school degree or some college is preferable
  • ACH network knowledge and Accredited ACH Professional (AAP) preferred
  • Must possess valid drivers license

Knowledge, Skills and Abilities  

  • Must be proficient at the following software: word processing (Word), spreadsheets (Excel), calendar and e-mail (Outlook); familiarity with presentation software (PowerPoint)
  • Knowledge of ACH and/or able to acquire and communicate expertise in ACH
  • Excellent verbal communication and interpersonal skills; skilled in conducting presentations and training as well as educating individuals and small groups on intricate concepts as part of the audit process
  • Able to deal effectively with a variety of people and personalities; strong collaboration and networking skills; able to build strong business relationships with members and others
  • Excellent writing, grammatical and editing skills to write detailed, professional audit results and write other publications and communications
  • Understand and display high levels of internal and external customer service
  • Able to work a flexible work schedule, including overtime and long hours as required
  • Self-motivated, fast learner, able to work independently, shows initiative, willing to seek out member and association needs and meet them
  • Plan, prioritize, coordinate, multi-task and complete work assignments and large projects within deadlines
  • Possess thorough, organized and detail-oriented approach to work; possess effective problem solving skills; dependable; manage time and deadlines effectively
  • Make decisions within the scope of job responsibilities independently, requiring minimal supervision
  • Work as an effective and proactive team-player; understand the importance of supporting members and associates
  • Able to adapt positively to the changing requirements of the organization
  • Understand confidential nature of organization information and maintain confidences


Incumbent must be able to:

  • Hear and speak in order to conduct presentations, use telephone and communicate with people inside and outside the office
  • Physical stamina to be able to conduct full and partial day audits and risk assessments as well as conduct full days of training
  • Must be able to stand for long periods when teaching workshops, to include 6-8 hours of training as well as preparation and breakdown of training location
  • Travel (driving and flying) throughout the Midwest. Travel will be 30-40% on a yearly basis
  • Periodically lift light to moderate weights such as materials for audits, to assist with mailings or other administrative assignments
  • Sit for long periods of time in office setting and work on a computer
  • Apply manual dexterity and visual acuity for computer keyboarding and office equipment use
  • Drive personal or rental vehicle for extended periods (up to 10 hours per day) to drive self and other employees, as needed, to conduct audits, risk assessments, or to deliver training
  • Visual ability to review detailed reports and information
  • Physical ability to move around office area repeatedly throughout the day
  • Move around client/member locations, climb stairs should member locations be less accessible, and go in and out of buildings in all terrains


Incumbent must be able to:

  • Use computers, multi-line telephone, calculator, copy machines, facsimile machine, LCD projector, and other office equipment


  • Most of work is performed in an indoor setting.
  • Due to travel requirements, incumbent is exposed to driving in all weather conditions and walking to and from hotels, restaurants and client locations in the extreme temperatures and conditions of the Midwest weather. This includes walking on slippery terrain in rainy, snow and icy conditions.

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